Fellow protectors, I've recently been thinking about the varied challenges we face in our line of work and one thing in particular - dealing with difficult clients. I’m sure you’ve all had experiences of this in the past, whether it’s clients who are demanding, entitled, or outright rude. For instance, a recent client tested our team to the max by always making impulsive, last-minute decisions that compromised any plan we put in place. So, I'm curious to hear your experiences and, more importantly, what strategies you used to handle similar situations. How do you keep your cool while ensuring your client's safety? Have you learned any tips or techniques for managing challenging clients while maintaining a professional and effective working relationship? 🤔 I can't wait to hear your insights and experiences. Let's learn from each other and become better for it! Share your thoughts in the comments below! 👇

Posted by Jon (BBA Team) at 2023-03-29 12:50:11 UTC